Holiday Inn Nottingham

good location between city centre and campus, large, comfortable room on the ground floor

Staff overwhelmed at breakfast, food in the restaurant rather tasteless. In the evening in the narrow bar area very loud due to sports broadcasts on television and noisy crowds of guests.

Bathroom facilities do not meet today's standards. The gym is too small to do a real workout.

shopping

Location

Very slow lifts. One lift broke down during our stay.

general condition of holiday inn very good ,bar /restaurant staff very helpful

having mistakenly not booked breakfast as i normally would when booking a hotel room , i was surprised and very disappointed to discover the price of the full english breakfast booked when staying was more than double the on line price , this would make me think carefully about booking with your company again as other chains do not increase breakfast prices like this , i make this statement fully aware that the room was competitively priced, i did say to reception that it was an error on my part but they didnt wish to discuss it

The design of the curtains and cushions!! The quality of the mattress and the choice and amount of cushions. The breakfast in general. The staff, even though no one asked if we had had a good night/stay, or if everything had been to our satisfaction.

The coffee at breakfast which was the worst I have come across in years if not ever! Paying for fluffy robes and slippers extra package and there not being any. There only being one chocolate bar in a double room. There only being one hot chocolate packet in a double room. Not enough milk sachets. The 'fresh' coffee machine which did not work and was dangerous to operate, risking a scalding injury to anyone attempting to use it.

this hotel is not in the city centre but close enough to walk, if you cut through onto the canal and into town it's about 15 minutes.

If you go on a weekend be prepared for revellers/ stag/ hen parties as Nottingham is a popular city for late night activities.. take ear plugs!

Mostly all

Dirty wet cups with coffee lines marked in coffee table

In its class, it is a nice property

Fresh corridor carpets would improve the overall ambience

friendly staff and lovely clean room with nice touches.The main reason for choosing was the free parking but overall it was faultless

To be honest couldn't really fault anything

Welcoming staff, good room excellent full English breakfast buffet style plus many other hot options and well as fruits and cereals. Also a handy coffee lounge for catch-up on events at the office whilst awaiting my own commitment nearby.

Standard of service was exceptional. Lovely warm welcome and room very comfortable. Really pleased to have bath and shower.

Comfortable accommodation, very nice breakfast,pleasant staff

N/A

Not a lot

We had to wait for over 5 mins for basic items bacon eggs hash browns kept getting told it will be a few minutes then another few minutes my 3rd stay never experienced this before very disappointing breakfast was the key decider between you and premier inn next time the later will be first choice

Room,location out of city centre with shops and lovely canal walk with wildlife. Fantastic breakfasts. Comfortable beds in a large room with ensuite. Friendly helpful staff who went out of their way to ensure our five day stay was enjoyable.

First night's room precluded any sleep whatsoever because of grinding and noisy hotel air conditioning unit. Told no other rooms available but after going down to reception at 04.00am we were eventually given another room. Other guests nearby had also complained. After no sleep, the next day was ruined. We also had a less than perfect evening meal on account of staff clearing up early, banging tables and cutlery and generally being unhelpful. ALL of these problems were very effectively dealt with by the deputy manager Abby and ALL were put right and we were recompensed in a number of ways. Problems occur in any hotel but after reporting them no effort was spared by any of the staff who were in every department excellent. Only remaining grouse?....A lovely quiet sitting out area adjacent to the restaurant but where people can smoke. With the restaurant doors open we had people smoking within 1 metre of us . A designated smoking area away from the restaurant is needed .